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    • 1st window Partner
  • 1ST WINDOW PARTNER

    • 99% customer satisfaction confirms competent advice and support

    Internorm sales partners offer you comprehensive support when purchasing windows and doors. This ranges from professional advice and clean installation to perfect after-sales service.

    To ensure you are absolutely delighted with the service from our partners, we developed the Internorm Customer Care Program.

    Introduced over 10 years ago, it has proven its worth with more than 140,000 successful interviews.

    All Internorm partners who meet the requirements of this program are recognized as 1st Window Partners. They adhere to 10 predefined standards, for which they receive regular training and certification from an independent institute. This is the only way we can guarantee a consistently high level of service together with these highly qualified partners.

    Because: We're only satisfied when you're delighted!

    The 10 Internorm Customer Care standards

    1. We ensure you can easily reach us and that we schedule a convenient appointment for you.

    2. In our showroom, you'll get a comprehensive overview of our products in a pleasant atmosphere.

    3. We take you seriously as a customer, are always friendly and courteous, and cater to your individual needs.

    4. Our expert advice on all products and services will make your decision easier.

      We also offer a range of useful accessories.

    5. The quote will be sent on time and will precisely match the agreements made during the consultation.

    6. The quote will be clearly presented and reviewed with you to answer any questions you may have.

    7. The ordered products will be delivered complete and in perfect condition at the agreed-upon time and professionally installed.

    8. All work will be carried out carefully, cleanly, and neatly by a reliable and competent installation team.

    9. We will contact you within a reasonable timeframe after installation to ensure you are delighted.

    10. We respond promptly and helpfully to your questions and concerns.

    Trained installers guarantee professional installation.

    Professional installation is essential for flawless functionality and long-lasting usability. Therefore, we ensure that only trained installers perform the installation of , , and .

    After installation, they will check all installed products with you to ensure they are fully functional and provide valuable maintenance and care tips.

    With appropriate transport and a crane, even oversized windows can be installed almost anywhere. The high level of expertise of our sales partners fulfills all individual architectural requirements and gives you the assurance that your design ideas and your desire for open, airy living will be perfectly realized.